About Us
My father, Eddy Pavia, founded Burwood Panelworks back in 1977. Things were a lot simpler back then. Chrome bumpers, air dry acrylic paint and handwritten quotations. Dad was a skilled operator and his friendly and personable style saw the business flourish. He took his reputation very seriously and had a good rapport with assessors and enjoyed loyal clientele. I started my apprenticeship with dad in the late 1980’s and took over the business entirely when he retired in 1996.
Carolyn, our Office Manager, completes the team and her bubbly, friendly disposition helps maintain an inviting workplace atmosphere.
The industry has certainly seen some change since dad was around. Cars have become a lot more complex and the revolution of information technology has radically changed the way we repair cars. Electronics and materials science has also revolutionized the ways motor cars are made. No more chrome bumpers and thick steel panels!
We now employ computerized welders, digital measuring systems, advanced COB refinish system, computerized estimation and specific software to manage the claims process.
But the fundamental tenets of old fashioned service and courtesy remain.
We can fix your damaged car and you can leave feeling better, not worse for the experience.